Privacy Policy

Last updated: [31-10-2025]

Rooted Mothers (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit [www.rooted-mothers.com] (the “Site”) or purchase our products.

1. Data We Collect

We may collect the following types of information:

  • Personal details you provide when placing an order (name, address, email, phone number, payment details).

  • Account details if you create an account with us.

  • Communication data when you contact us or subscribe to our newsletter.

  • Usage data such as IP address, browser type, and pages visited (via cookies and similar technologies).

2. How We Use Your Data

We process your data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your purchase, questions, or support requests.

  • To send newsletters and marketing emails (if you have subscribed).

  • To improve our website and services.

  • To comply with legal obligations (e.g., tax administration).

3. Legal Basis for Processing

We process your personal data based on:

  • Contract: necessary for fulfilling your order.

  • Legal obligation: storing invoices for tax purposes.

  • Consent: sending marketing emails (you may withdraw consent at any time).

  • Legitimate interest: improving our website and customer experience.

4. Sharing Your Data

We only share your data with:

  • Service providers (e.g., payment processors, shipping companies, email service providers).

  • Authorities if legally required.

We never sell your personal data.

5. Data Retention

  • Order data: stored for at least 7 years (legal obligation).

  • Newsletter data: stored until you unsubscribe.

  • Other data: kept only as long as necessary for the purpose collected.

6. Your Rights

Under the GDPR you have the right to:

  • Access your personal data.

  • Correct or update your data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Data portability (receive your data in a structured format).

You can exercise these rights by emailing us at connect@rooted-mothers.com.

7. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our Site.

10. Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:
Rooted Mothers
Email: connect@rooted-mothers.com